Migrating a show to Acast is a two-part process.
The Acast Support team will copy over all the episodes and data from your existing feed for you, so you're ready to go on our Create platform. You will receive an e-mail once this has been successfully completed, and will be sent these instructions.
You then need to redirect the traffic from your old Whooshkaa feed to your new Acast feed. Only once you've done this is your show fully moved to Acast.
Important Note: Before you start the redirect process, log in to Create and check your podcast to ensure all the episodes and settings are complete. If there are any issues, contact Acast Support before you proceed with the redirect.
Redirect your feed from Whooshkaa to Acast
Login to Whooshkaa here.
Select Shows & Episodes.
Click on Overview.
Click on Edit.
Find the Redirect from Whooshkaa and paste your Acast RSS feed there.
Important Note: We recommend keeping your old hosting account active for at least a month.
How to check if your redirect is complete
Whooshkaa may send you a confirmation if the redirect has been done. However, you can check it's been completed yourself by inspecting your RSS feed.
Open a new browser tab and paste your old RSS URL. If the redirect has completed successfully, you should be taken automatically to your new Acast RSS feed. Note: Google Chrome in Incognito Mode is recommended for inspecting RSS feeds.
If you have any issues, feel free to contact Acast Support.