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Why the free Starter plan requires a credit card
Why the free Starter plan requires a credit card
Updated over a week ago

The Starter plan requires a credit card upon sign-up solely as a safety measure to ensure that our services are being accessed by legitimate users. Acast is committed to offering the most comprehensive free plan in podcasting and maintaining the safety of our podcaster community. We understand that adding a credit card for a free service is unusual, but this policy helps make sure that your podcast is in good company.

If you've chosen to sign up for our free tier, your credit card will never be charged. In the future, should you choose to upgrade to one of our paid plans with additional features, you'll easily be able to do so without being required to re-enter your credit card details.

How is my information secured?

Your credit card information is secured directly by Stripe - Acast does not store this information, but rather gets data from Stripe which tells us if the card is valid or not. Stripe offers best-in-class security and safety when it comes to protecting your information. They are used by companies such as Microsoft, Google, and Amazon. You can read more about how Stripe handles security here.

What if I see error messages after adding my card details?

Double check that your information is correct and re-enter it. Error messages may appear because:

  • The information is inaccurate

  • Your card is expired

  • It failed the security check

  • It was flagged by Stripe for fraud risk

  • It is registered in a restricted region

If you encounter error messages but are certain that the information is accurate and that the card is valid, you can reach out to us via the Chat bubble. Please include the error message you’re seeing in your outreach.

What if I don’t have a credit card?

You must have a valid credit card to create an Acast account. If you do not have a credit card, you will not be able to log in, publish episodes, or distribute your content. We are not allowing exceptions or other payment methods at this time.

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