Having trouble uploading your audio file? Don't worry, we're here to help! Here are a few steps you can take to troubleshoot the issue:
1. Try uploading the file again with a different file name
If you're receiving an error message when trying to upload your audio file, it could be due to the file name. Some characters or symbols in the file name may not be compatible with our system. Try renaming the file and uploading it again.
2. Try listening from another app or device
If you've successfully uploaded your audio file but are having trouble playing it, try listening from another app or device. This will help determine if the issue is with the file itself or with the app or device you're using to listen.
3. Make sure that you are publishing MP3 files
Our system only supports MP3 files for audio uploads. If you are trying to upload a different file format, it will not be compatible. Not sure which audio file format to use? Check out our article on Which audio file format should I use for my podcast?
By following these steps, you should be able to successfully upload your audio file.