As we mentioned in a previous article, User Management allows creators to manage team member access and permissions in their network and shows.
You can grant access on two different levels:
Network: Give access to all shows within the network (both existing and new ones).
Show: Give access to a specific show.
How to access User Management
How to access User Management
If you are the Owner/Admin and want to manage the roles within your Network or Shows, you can access User Management in two ways:
Navigate to the homepage of User Management: https://user-management.acast.com
Go to your Acast dashboard > Account (upper-right corner) > Manage users
Managing users for the network
An Owner or Admin for the network can manage access for the whole network, as well as specific shows. We always recommend assigning at least two admins (if possible) if you work with many team members.
When accessing the User Management page, you will see a list of networks you have access to, and a list of shows:
Network overview
Users
From the "Users" tab you can see which users currently have access to the network, and what permissions they have. You can invite more users from the "Invite user" button (a user do not need an account prior as they will be asked to create one if needed). If you need to edit a user, you can click on the "..."next to the email you want to edit.
In cases of ownership transfer, the new owner can use the "Invite user" button to grant access to new team members as needed.
💡 Inviting users on the network level will give access to all existing and new shows, and will also give access to Insights as well as Revenue dashboard for all shows.
Shows
Under the "Shows" tab you will see a list of the shows that belong to the network. You can click on a show to see the users with access to that specific show.
Show details
Displays a list of users who have access for that specific show. You can edit any role on this list (remove, edit, invite users).
Managing users for a specific show
The Owner or Admin for the show have access to the Overview tab where they can select the show(s) they want to manage:
FAQs on ownership and access changes
What happens to the previous owner’s access?
The previous owner’s access is removed once the ownership transfer is completed. The new owner assumes full control.
Can multiple users have full access to a podcast after a transfer?
Yes, the new owner can grant full access to additional users by adding them through the User Management system.
Where can I find detailed instructions for managing user access?
Detailed instructions are available in Acast's support materials, which provide step-by-step guidance for adding or managing users.
Available roles in User Management
Roles to assign
Below we have listed and explained all the roles you can assign to yourself and your colleagues on User Management. Access can be assigned on 2 levels (Network level and Show level).
Network level
When a user role is given on the Network level, it will apply to all the Shows belonging to that Network.
Show level
If a user role is given on the Show level, it will only apply to the specific shows that were assigned.
User Management Roles
Network level
Owner: Have all Admin privileges, and can only be managed by other owners. Has access to the Revenue Dashboard.
Admin: All Creatir and Analyst privileges, plus the ability to manage users. Has access to the Revenue Dashboard.
Analysts: Can view analytics data in Insights of the entire Network.
Creator: Can manage all the shows and episodes of the Network.
Show level
Owner: All Admin privileges, and can only be managed by other owners.
Admin: All Creator and Analyst privileges, plus the ability to manage users.
Analyst: Can view the analytics of the selected show.
Creators: Can manage the show and episodes
Creator (read-only): Ability to read shows and episodes. This role only applies at the show level.
Account creation and notifications
Account creation
Once you have invited a new user, they will receive an email notification to create a new account. Details about the content and the role can be found as well.
Once a new user receives the email notification invite for User Management, they should click on the “get started” link to create the new account- as they need to set up a password.
Notifications
When permissions in the Network or Show level are updated, users will receive a notification including the content and the role(s) concerned.