A self-bill/statement will be emailed to the podcast or network owner the month following a complete month of listens.
For example, for the revenue for a January period, Acast would calculate and verify your revenue from the start of the following month, meaning you would receive the self-bill/statement in the middle of February.
If you are receiving self-bills, payment will be made automatically to your bank account according to the payment terms. No action is required from your end.
If you have requested to receive a monthly statement, you will need to generate an invoice to Acast for the amount communicated to you in the statement. Once created, the invoice should be sent to email@example.com so that we can release the payout to your account.
If you have any queries, contact the Acast Support team as soon as possible.
Why haven't I received payment?
- If you have not received your self-bill or statement, please take look in your spam folder to see if it's in there.
- If you have received your self-bill or statement and have not been paid, then please reach out to the Acast Support team.